When hiring a restoration contractor, chances are that you are already under a lot of stress. Hiring a contractor should mean that your home restoration worries would be over. However, if you end up hiring the wrong company, be it for water or fire damage, mold removal, or reconstruction, your worries are likely to only increase from then on.

There are several questions that you can ask to judge whether the company you are about to hire can help you properly or not. These include:

Are you certified, licensed, and insured?

Be sure to ask for proof with your question. Working with an insured contractor means that the company will bear the liability if there is any damage while working on your project.  Aside from the insurance requirements, you’ll want to ask about industry certifications held.  Certifications from the IICRC are the most meaningful in the restoration industry.

How long have you been in the industry?

This is a follow-up to the question of the certification. Again, verify the certifications to ensure the individuals are qualified to handle your job.

How long will the restoration process take?

Usually, water damage can get fixed within three to five days for the drying process. If it takes longer, it will invite mold and bacteria. Ask this question before getting the work started. If it takes longer, you will be able to hold the contractor accountable.

How long will you take to respond to my call?

It is important that you only work with a company that can dispatch professionals to help you out immediately or else the damage can get much worse than it needs to be. The expectation for general response time in water or fire damage emergencies should be within two to four hours of your call.  It’s important to note that the company should not simply respond, but also be prepared to get to work immediately.

Do you provide complete restoration?

Some companies offer complete restoration services, beginning from water damage to fire damage to mold remediation – all the way to construction services. At the same time, some only offer specific services such as drying and cleaning. For convenience and continuity, it would be best to choose a restoration company that offers all of these services – a full-service restoration company.

If you are having trouble finding the right home restoration service, we recommend you get in touch with us. We’ll help you find a reliable restoration company near you immediately.


Serving South Central Pennsylvania and Northern Maryland
PA# 019590 MD# 108211
We also do : Water Damage Restoration, Drying & Dehumidification, Fire, Smoke & Soot Clean Up, Sump Pump Failures, Restoration and Mitigation, Crime Scene Clean Up, Pack Outs, Biohazard, Puff-back Cleanup, Mold Remediation, Sewage Clean Up, Water Extraction and General Contracting

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1214 East Market Street
York, PA 17403


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